Assessor Resource
SITXENV003A
Develop workplace policy and procedures for sustainability
Assessment tool
Version 1.0
Issue Date: May 2024
This unit describes a complex business management skill necessary to ensure environmentally sustainable business operations within the service industries and applies to the full range of industry sectors and environments. Sustainability policies can have a broad focus, incorporating environmental, economic and social impacts of operations or can focus on one or more of these aspects.
The unit has particular application to the retail, sport and recreation, accommodation, tour operating and attractions sectors and to those tourism products and services that are delivered in environmentally and culturally sensitive areas. Many would be nature, ecotourism or culturally-based experiences.
The development of sustainability policies may apply to the whole enterprise, to a series of activities within an enterprise, or to one-off major activities, such as an event.
The unit applies to senior managerial personnel who operate autonomously, have responsibility for others and who will be responsible for making strategic decisions on establishing and reviewing various business management practices across the organisation.
This unit describes the performance outcomes, skills and knowledge required to develop and implement a strategic workplace sustainability policy. It requires the ability to define the scope of the policy, and develop policy content and procedures that reflect the organisation's commitment to sustainability, communicate and implement the policy and review and modify it to suit changed circumstances.
The unit is the third of three hierarchical service industry units that describe varying levels of participation in work practices that contribute to environmental sustainability. It is equivalent to GCSSUS03A from the Generic Guideline units for Sustainability.
No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.
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